The biggest red flags when hiring a commercial production company are no samples you can watch, pricing that only comes after a sales call, no written list of what’s included, vague answers about revisions, slow replies, and promises of guaranteed results. Revisions deserve a direct question: Wyzowl notes that some video companies limit how many changes you can make (Wyzowl).
The green flags are the opposite: a portfolio you can watch, clear packages with prices, a set number of revision rounds, a stated timeline, and someone who asks about your goals before talking about equipment. HubSpot’s advice is to confirm the total price before you commit (HubSpot). That’s how we work at Digitize Us: everything spelled out up front.